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     Payment


How can I pay for my order?

NOTE:  Due to the permanent nature of producing custom products, all first-time orders must be pre-paid.  Once we have had the opportunity to work with each other a time or two, we’ll be glad to extent net 30-day terms upon receipt of applicable trade and bank references.

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What if I have a Rush Order?

We pride ourselves on our Rush Order Service. We can produce thousands of promotional items and apparel in a very short window of time. Each order is different and can require additional time. If you need immediate help do not hesitate to call us to help with your rush order needs. 877.626.9494.

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What is the minimum quantity that I can order of a particular item with my logo?

Minimum quantities may very based on the type of item being purchased. However, sometimes there can be “less than minimum” charge for certain items. The best way to find out is to ask your Account Manager. Please feel free to contact us at 877.626.9494.

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Can I order a sample before I purchase a product?

Absolutely. However, we reserve the right to inquire about sample requests and will refuse to accommodate any request we feel is abusive. Our standard policy is that we do charge for samples and all samples will be shipped on your UPS or FedEx account number.

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What if I only want one item without a logo?

We specialize in corporate merchandise and are not a retail site used for individual purchasers. Although we would like to accommodate orders of one item, it simply is not our business. We make every effort to keep our minimum order quantities as low as possible.

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What is your policy on Over / Under Runs?

Because we produce items in bulk, we always try to run a few extra pieces in case there are quality issues. We want to make sure that you receive the highest quality items possible.

Promotional Gear:
Printed orders are subject to a possible 5-10% over/underrun - total order quantity shipped will be billed accordingly.  Please take this into consideration when determining order quantity.

Branded Apparel:
Decorated orders (screen printing, embroidery, etc) are subject to a possible 3-5% spoilage rate - total order quantity shipped will be billed accordingly.  Please take this into consideration when determining order quantity.

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